Corona Virus/COVID-19 Update

Updated: Feb 18

As the global Coronavirus/COVID19 outbreak continues to evolve, this post provides one place to check updated information as to the impact of Coronavirus/COVID19 on The Curl Store - This post will be updated as required. Please stay safe & well!

General: The Curl Store is open, with all orders being processed and generally orders leave the store within 3 business days).

Still Waiting for your Parcel? Please check your tracking details before contacting - your tracking number will have been sent upon dispatch (please check your junk mail!) and your parcel can be tracked here. Whilst I always love hearing from my customers - sadly I have no further insight other than what is on the tracking page, and general updates provided by Australia Post.

Update February 2022

Whilst there has been some improvement to Australia Post delivery delays for most Australian areas, some minor delays are to be expected (as from time to time local area services may be impacted by isolation requirements).

NZ deliveries are still impacted by limited flights travelling to NZ and deliveries will likely be delayed.

We have also been advised of some substantial delays for shipments into WA. This is not Covid related, it relates to flood damage affecting delivery routes.

Update October 2021

Australia Post delays continue nationwide. I am dispatching on usual turnaround times.

Many orders are arriving unaffected, others are experiencing delays.

Update 3/7/21

Australia Post has confirmed that substantial delays between Australia & NZ may be experienced.

Due to Covid cases in Australia, the NZ Government has suspended the travel bubble between several Australian States and NZ. Sydney (where The Curl Store is located) is impacted.

Due to the bubble suspension, many flights have been cancelled and (as the majority of mail between our countries travels by passenger flights); there is limited capacity for parcel movements - which will cause delays in transit.

Australia Post has not confirmed new ETA's and we are uncertain how long this will continue (as the Covid situation in Australia is uncertain).

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